Frequently Asked Questions
Everything you need to know about shopping with MrShoes.
How do I determine the right shoe size for me?
We provide a comprehensive size guide on every product page. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between athletic and formal styles.
What is your return policy for footwear?
We offer a 30-day return policy for all unworn shoes in their original packaging. Please ensure the soles are clean and free of scuffs; we recommend trying them on a carpeted surface first.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new pair sooner.
Do you offer international shipping?
Yes, MrShoes ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How should I care for my leather shoes?
To maintain the quality of your leather footwear, we recommend regular cleaning with a damp cloth, using a high-quality leather conditioner, and storing them with shoe trees to maintain their shape.